Shipping policy

对于跨境电商，物流政策 (Shipping Policy) 是仅次于退货政策的重要文档。既然你提到“物流正常”，我们需要在政策中明确告知客户配送时效、运费以及追踪方式，以减少退款申请。

以下是为你定制的英文版物流政策：

SHIPPING POLICY

1. Shipping Destinations We are proud to offer international shipping services. Currently, we ship to most major countries worldwide.

2. Shipping Costs

  • Standard Shipping: We offer FREE Shipping on all orders of the DawnRitual™ Sleep Mask.

  • Any additional customs fees or import duties are the responsibility of the customer.

3. Processing & Delivery Times

  • Processing Time: All orders are processed within 1-3 business days.

  • Estimated Delivery Time: Once shipped, your order will typically arrive within 7-15 business days (depending on your location).

  • Please note that delivery times may be slightly longer during peak holiday seasons or due to customs clearance.

4. Tracking Your Order As soon as your package is dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your package's journey directly on our website or through the carrier's portal.

5. Address Accuracy Please ensure that your shipping address is entered correctly at checkout. DawnRitual is not responsible for orders delivered to an incorrect address provided by the customer.